Hi,
Thanks for using our plugins. I can help answer your question here. I believe it is possible to email the organizer when a ticket is issued, unfortunately, there is no feature to do that within the plugin so it would take some customizing, which is beyond the support we can provide.
I looked up to see if we had any coding to do this or another customer shared some with us and I did not find anything either.
So I do not have anything to give you. If you have any more questions I can answer them.
Let me know.
Thanks