Good evening TJ and welcome back!
Thank you for reaching out to us.
I would love to help you with this topic.
Since that post, it turns out that some of our users have managed to fix the issue using the following third-party plugin: https://wordpress.org/plugins/bnfw/
That being said, if you are up to try the template customizations yourself, you might want to read our Themer’s guide to get a sense of how that works.
There is additional documentation as well as a list of recommended freelancers here: https://theeventscalendar.com/customizations/
Let me know if that helps.
Have a great day!
Geoff B.