Email notifications and Pricing on RSVP events

[Adrian O’Connor]

We have Pro version right now and there are 2 problems

1. RSVP events are shown as FREE (and they are not) and we cannot change that

2. We would like event organizers to receive notifications when someone orders a ticket for their event, either immediately or once per week for example

Will the PLUS version solve this and any other comments

Thanks

Adrian

[Geoff B.]

Good afternoon Adrian and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

1. RSVP events are shown as FREE (and they are not) and we cannot change that

Actually, you can change that by using the following snippet in your theme’s functions.php: https://gist.github.com/GeoffEW/b440feef873af841d023c0bf0839e93f

2. We would like event organizers to receive notifications when someone orders a ticket for their event, either immediately or once per week for example

You might want to install the following extension: https://theeventscalendar.com/content/uploads/2016/10/tribe-ext-tickets-email-options-0-4-1.zip

Let me know if that helps.

Have a great day!

Geoff B.

[Adrian O’Connor]

Thank you, we will try that.

What about the PLUS option for our current issues?

[Geoff B.]

Good evening Adrian,

Thank you for writing back.

Event Tickets Plus is a great add-on that offers awesome new features such as:

1. Having fully transactional tickets (payment, etc..) via WooCommerce or another WordPress online store plugin
2. Capturing attendee info on your tickets.

So that will solve the “free” issue since the price of the ticket will be displayed.
But you will still need the extension to notify event organizers.

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts