Email Notification Issue

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  • #1604481
    Carley
    Guest

    I am using event tickets plus. Im doing some testing and I purchased a ticket back in march and then I just purchased a different ticket current day. However the email notification I received has both tickets the one for March still in the email. Im not sure why when this event has passed. I opened email.php and I cannot see where this is referenced or what I need to remove. Is there a setting or something I need to do to make this change. I would like the email to only list the tickets that are purchased in the order they just made.

    #1605518
    Brendan
    Keymaster

    Hey there and thanks for getting in touch!

    We’d be happy to help — but I do want to note that our pre-sales forum is used to answer questions about purchasing our premium plugins.

    If you’re looking for technical support, it would be awesome if you could post your question to our WordPress.org support forum.

    Or, if you already have an active license for one of the premium plugins, will you please log into your account and post your topic to our premium support forum instead?

    Thanks so much!

    Brendan

    #1622719
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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