Email notification

[Celine]

Hello,

I’m currently using the Free Event Tickets plugin and thinking about upgrading to Pro version because I would like to personnalize the email notification the buyer receive: is it possible to do so with the pro version? With the free version, the person receive the confirmation from [email protected] and I would like to change it.
Also will the organizer will receive an email notification?
Thank you very much for your answers.
Best regards,
Celine

[Geoff B.]

Good evening Celinie and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

With the free version, the person receive the confirmation from [email protected] and I would like to change it.

Actually, you can change that in one of 2 ways:

1. You can have the system send tickets from any chosen email address by simply installing, configuring and testing the following plugin: https://wordpress.org/plugins/easy-wp-smtp/

   Using a real SMTP server with authentication will bypass the built-in WP mail functionality altogether.

   Please make sure you configure and test the settings using the plugin’s built-in tool.

   This will impact all emails sent by your website

2. You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/cliffordp/35d3c0a08e53b061920976f80f0f44b4

Also will the organizer will receive an email notification?

You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/niconerd/16770b84adb6156aaa77948bf208bacb

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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