Email modification

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  • Author
    Posts
  • #1459772
    isoris
    Participant

    Hello,

    I’m trying to customize a little Event Ticket plus. When a customer buy a ticket, a message is add to the woocommerce order email “you’ll receive…”, I were unable to find any information on your site to modify this message and to customize the position in the email. For example, in my email order, the message is displayed too low.
    In which file(s) can I find a way to modify this ?
    Thanks

    #1461265
    Patricia
    Member

    Hey Isoris,

    Thank you for reaching out to us!

    You can customize the email with a template override or by using the filters we have available. The original template for the email with the purchased tickets is on:

    event-tickets/src/views/tickets/email.php

    You can override this template in your own theme by creating a file at [your-theme]/tribe-events/tickets/email.php

    You can use our Themer’s guide for detailed info > https://theeventscalendar.com/knowledgebase/themers-guide/

    I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    #1481343
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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