email address showing wordpress for RSVP

[ticketnaija]

I created a RSVP and i decieded to taste it myself but when the mail delivered i saw sent from wordpress i tried all i could to change the email address to mine but it still showing wordpress please how can i resolve that

[Sky]

Hello Joseph!

I will try to help you get this sorted.

The RSVPs should be using the email address that is configured in the WordPress settings. In the WordPress admin, navigate to Settings > General and look for the “Email Address” field. Is this where you are making the changes?

Thanks,
Sky

[Sky]

Joseph,

Also, I forgot to mention that once you change that, you will need to confirm the change before it will become active. It should send you a confirmation email once you save the change.

Hope that helps.

Thanks,
Sky

[ticketnaija]

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[Sky]

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[ticketnaija]

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[Sky]

Joseph,

I apologize for the misunderstanding. I have tried it again, and this time I received an email from [email protected].

There is one more place that it may be picking that information up from. Can you navigate to Events > Settings > “Community” tab, and try adding the correct email in the “Alerts” section?

Thanks,
Sky

[Sky]

Joseph,

It has just been brought to my attention that the default for RSVPs is to use “wordpress@your-website” so this is actually working as expected.

There is however, a way to customize the from email address, but it requires you to add a code snippet.

https://gist.github.com/skyshab/6a3e0bd6bb46ddb2556560fb8fe6ddf6

Add that code to either a custom plugin (preferred) or else to your theme’s functions.php file. Replace “[email protected]” with the desired email address.

Let me know if that works for you!

Thanks,
Sky

[ticketnaija]

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[ticketnaija]

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[ticketnaija]

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[Sky]

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[ticketnaija]

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[Sky]

Joseph,

Try formatting the “From:” header like so: “From: Custom Name your@custom-domain.com”

Let me know if that works.

Thanks,
Sky

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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