Editor Role Access to Page List

[Lorie Ann]

Hi EC Team,

I’ve come across a scenario where, after I create about 160-165 Pages, on my site, a user with Editor Role can no longer see the list of pages when they navigate to the Pages tab in the WordPress admin. Administrator Roles can still see the list of pages.

Deactivating The Events Calendar plugin resolves the issue of users with the Editor Role not being able to see the list of Pages.

I’ve managed to recreate the issue on a clean, multisite installation, on the twentyfourteen theme with only The Events Calendar plugin activated.

Any idea what might be causing this issue? I’m happy to provide login credentials to the test instance where I have recreated the issue as described above.

[Andras]

Hello Lorie Ann and welcome to the forums!

That’s an interesting issue, let me try to help you with that.

Unfortunately due to our current policy cannot accept logins or can’t log in to customer servers/WordPress installations.

Thanks for running a test for conflicting plugins and sharing your system information, I see you are using the freshest versions, that’s good. 🙂

Did you maybe try without running multisite? Does it happen then?

How many items (pages) are listed on one page? (Previously I encountered a similar issue where showing 100 entries was too much. Setting it to a lower amount helped. You can set this at the top via clicking on Screen Options.)

How much memory do you have allocated for your site? I think a default is 64 MB, which in some cases is not enough, try 128 or 256 MB. To increase it you can try to add this line to your wp-config.php, although some servers don’t allow that.

define('WP_MEMORY_LIMIT', '128M');

If that line doesn’t help, you can try to set it in your php.ini file, if you have access to that, or talk to your hosting provider to increase it for you.

Let me know if any of those work out. If not, we take it from there.

Cheers,
Andras

[Lorie Ann]

Hi Andras,

Increasing the memory limit seems to have fixed the issue in this case.

Thanks for your help.

[Andras]

Hi Lorie Ann,

Great, glad it helped! I am going to go ahead and close this ticket, but if you need help on this or something else, don’t hesitate to open a new topic.

Cheers,
Andras

PS: If you like our plugin, we would be happy to receive a review in the wordpress.org repository. Thanks!

[Author]

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