Editing stock levels / global stock on events page – 4.4.4 bug?

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  • This topic has 5 replies, 2 voices, and was last updated 9 years ago by Jacob Masters.
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  • #1256637
    Jacob Masters
    Participant

    Having issues editing stock levels of events on the events page, thought they are editable on the associated woo commerce product page, they just keep the value that is in “global stock” even if global stock is disabled for the particular event, causing serious issues on our install of the shop.

    #1257190
    Barry
    Member

    Hi Gabba,

    I’m sorry to hear you’ve hit up against some difficulties while using global stock.

    With that said, though I’m aware of at least one other active bug relating to global stock, I’m not completely sure what you’re describing, here.

    Based on your description, here’s what I tried:

    • I created a new event using global stock (set to 100 units)
    • I then created three tickets for that event:
      1. The first was set to use global stock
      2. The second was set to use global stock but with sales capped at 25 units
      3. The last was set to have its own independent stock of 50 units
    • I was successfully able to edit both the cap for the second ticket and the independent stock level of the third ticket, which was what I expected

    It sounds like you are not having the same experience, though, or else I’m not following your description. Could you provide any further detail I might need and perhaps distil the problem down to a set of steps I can use to replicate?

    Thanks!

    #1257194
    Jacob Masters
    Participant

    on first hit to does seem to work, its consequentially editing the events where the issue occurs.

    #1257558
    Barry
    Member

    Hmm, I don’t seem to have the same experience. I returned to the same test event as I set up initially and can still edit those values.

    Would I need to do anything else to see the problem? Can you provide more detailed steps or even a screencast?

    I’d love to help further, but need to be able to identify and replicate the problem first of all.

    #1268921
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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