Editing Confirmation Screen and Emails

[Lee Reeves]

I recently purchased Events Calendar Pro and Easy Digital Downloads Tickets and have a couple issues. Can you tell me how to change some of the wording on the confirmation screen and emails sent after event registration?

[George]

Hey Lee!

Thanks for buying both plugins, glad to have you as a customer 🙂

Wording and other details about various plugin “views”, including the emails, can be edited by making customized versions of the templates found in our plugins’ src/views directories.

If that sounds confusing, it’s not. Basically, if you take anything found in one of our plugin’s src/views directory and make a duplicate version of it in your theme (in a new folder there called /tribe-events), then this theme version will be loaded instead, so you can then make all sorts of tweaks and customizations in these theme versions of plugin views.

This whole process is described in detail, with examples, here → https://theeventscalendar.com/knowledgebase/themers-guide/

I urge you to check that out!

The email sent to users after buying tickets is in The Events Calendar’s plugin files at /src/views/tickets/email.php.

Now one thing you mentioned was the “Confirmation screen” – if this is the confirmation screen in the checkout process, then this screen is likely actually generated by Easy Digital Downloads itself, not The Events Calendar or EDD Tickets. There are similar methods for customizing EDD views, however, and they have great documentation so it should be another fairly simple customization to make.

I hope this all helps! 🙂

Cheers,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts