Edit Events causes 500 Error

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  • #1388048
    naturesmediateam
    Participant

    Hi there.

    Recently, when seeking to delete all past events, I changed the “screen options” from the default 20 to 100 in order to expedite the process.

    However, upon doing so, I received a 500 error. Now, I can no longer view the “edit events” page. I either get a blank white page on firefox, or a 500 error on chrome.

    I’m hoping to get some ideas on how to go about resolving this issue.

    Thanks!

    #1389406
    Patricia
    Member

    Hi there,

    Thank you for reaching out to us! I’m so sorry to hear that you are having problems with your edit events page. Let me help you to solve this!

    Please access your Database via PHPMyAdmin and run the following SQL query to solve this issue:

    UPDATE `wp_usermeta` SET `meta_value`= 10 WHERE meta_key = 'edit_tribe_events_per_page';

    This query will change the number of events per page to 10, this way you’ll be able to access the “Edit Events” page again.

    I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    #1389418
    naturesmediateam
    Participant

    Thanks for the response, Patricia – problem solved!

    #1389937
    Patricia
    Member

    Hi there,

    You are welcome! I’m glad to hear that everything is working as expected now 🙂

    If you have any other questions please feel free to open a new thread and we will be happy to help as best we can!

    Best Regards,

    Patricia

Viewing 4 posts - 1 through 4 (of 4 total)
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