Edit customer order

[managerrtyc.org]

Is it possible to edit the custom attendee information after their order has been placed? We are currently using Events Tickets Plus for selling training courses (it works great) and are considering using extending it to other events.

[Jaime Marchwinski]

Hi Michael,

Thanks so much for reaching out!

I’d recommend utilizing the third-party plugin User Switching in order to edit the attendee information, by switching to that user and doing so on the front end.

Let me know if you have any other questions on this topic!

 

Thanks,

Jaime

[managerrtyc.org]

Sorry you have me a bit confused. If i place an order as a customer (using a non-admin account), when I sign into my customer account I have no access to modify the attendee informtion I have entered into my order.

How will switching to that user help me?

[Jaime Marchwinski]

Hi Michael,

Customers can edit their own attendee information (and you can if you switch to the user) at http://www.your-site.com/event/event-name/tickets/

Let me know if that helps!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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