EDD Tickets

[karenlawr]

I purchased EDD Tickets about a year ago. Is there an annual fee to renew this or how does that work? I noticed there are different options now than when I purchased. Thanks!

[George]

Hey @karenlawr,

Thanks for reaching out to us! There is indeed a yearly renewal system for licenses – one license is “valid” for 12 months from the day of purchase, so during that time you get support access, automatic plugin updates, etc.

Renewing is optional and usually comes with a 30% discount off the original list price. Our prices did raise in general though, since last year, so this discount may not seem like it’s applied but that’s just because of the price increase itself.

As for “new options”, we’ve indeed added two new license types, both by popular demand: one is an “Unlimited” license, granting you install/update/support privileges on an unlimited number of non-multisite WordPress sites. The other new one is a “Multisite” license, so if you have a Multisite network of more than 10 sites, you can buy that and license the whole network and save some money instead of buying something like the aforementioned “Unlimited” license.

I hope this information all helps – let me know if it does or if you have any further questions, concerns, etc.

Cheers!
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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