ECP settings not saving

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  • #1119081
    Nigel
    Participant

    When I make changes to the ECP settings, the changes take effect on the website front end but do not get ‘saved’ in the control panel interface. The settings interface continues to show the old settings. It’s starting to get confusing, as I’m having to remember all the changes I’ve made and input them afresh each time!

    A fix would be helpful. I know there are other tickets on this issue, but your advice was to start a fresh one rather than join the others.

    #1119437
    Andras
    Keymaster

    Hello Nigel,

    Thanks for going Pro and welcome to the forums!

    We are aware of this bug and our team is working on a fix. Until the fix arrives there are 2 things you can do:

    Either 1) go to your database, wp_options table, and from there delete the option with the option_name tribe_settings_sent_data.

    Or 2) You can downgrade to The Events Calendar 4.1.3. That version is free of that bug.

     

    I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

    If you have any new questions or issues please create a new ticket and reference this one.

    Thanks and cheers,
    Andras

    #1125171
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

    #1130553
    Geoff
    Member

    Hey there,

    Just want to drop a quick note in here to let you know that The Events Calendar 4.2.1 is about to release any moment and it will include a patch for this issue. Please update and let us know if you continue to hit any trouble.

    Thanks so much for your patience while we worked on this!

    Cheers,
    Geoff

Viewing 4 posts - 1 through 4 (of 4 total)
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