ECP is showing past events & is not showing all upcoming events

[utahfilmcenter]

Before the upgrade from EXP 2.x to ECP 3.x our website would automatically remove past events from our front page, now we are having to do this manually by unclicking ‘upcoming categories’ under event categories. How can we fix this so our front page will go back to automatically updating?

Also, it is currently showing just our screenings through the end of July, even though our screenings through the end of August are categoriezed as ‘Upcoming Screenings’ and were showing up prior to the ‘upgrade’ to 3.x.

These are two major reasons with with the Event Calendar and paid for the upgrade to Pro, and they appear to be broken in the new version.

[Jonah]

Hi utahfilmcenter,

How are you displaying events on your front page? I need more information here in order to know why it’s not doing what it used to do. Please provide as much information as you can.

Thanks,
Jonah

[utahfilmcenter]

We are using the Arras Theme which powers the layout of the front page. Each section, the top featured slideshow, and the upcoming screenings are selected by choosing which category(s) you would like to filter by.

On each event we choose category ‘Featured’ for having it displayed in the slider and ‘Upcoming Screenings’ for the upcoming screenings.

All of this worked perfectly fine until the change from 2.x to 3.x. In addition to the Upcoming Screenings not auto updating and not showing all of the screenings, in the back end of our theme I have it selected to only show 6 slides on the slider and since the upgrade it will show as all events marked featured.

Appears that some change done between 2.x and 3.x is not playing nicely with our theme.

[Jonah]

Hi utahfilmcenter,

Some things did change with being able to run custom queries for events so this is likely the issue here. You will need to find where this query is setup in your theme and add the following argument to be able to query for events:

'eventDisplay'=>'custom'

I hope that helps but let me know if you have any questions.

– Jonah

[utahfilmcenter]

I tried adding the code to

$featured2_cat,
‘taxonomy’ => arras_get_option(‘featured2_tax’),
‘query’ => array(
‘posts_per_page’ => $featured2_count,
‘exclude’ => $post_blacklist,
‘post_type’ => arras_get_option(‘featured2_posttype’)
)
) ) );
?>

And I could not get it to work. Is it possible to downgrade to 2.x?

[utahfilmcenter]

Since the code didnt work, can you please give me directions on how to downgrade to 2.x. This change to 3.x has really messed up our site and as a small non-profit we really need to make sure that all the information we have is available to our patrons and possible donors.

Cheers,
.josh.

[Jonah]

Hi utahfilmcenter,

Sorry to hear that didn’t work for you. Yes, we have downgrade instructions here: https://theeventscalendar.com/faqs/help-i-upgraded-but-its-causing-me-problems-how-can-i-downgrade-to-a-pre-3-0-version/

Regards,
Jonah

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
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