eCommerce & no support for recurring events: Is there a workaround?

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  • #762183
    thestudiodoor
    Participant

    A third of my events are recurring and I am looking at adding eCommerce. I noticed that all of the options state that they do not support recurring events. Does anyone have a solid workaround on this?

    #763822
    Josh
    Participant

    Hello thestudiodoor,

    Thanks for reaching out to us!

    You’re correct that our ticketing plugins are not fully compatible with recurring events at this time. Unfortunately, since this will be a relatively complex integration, there isn’t a direct work around at the moment. If you would like, you can vote for this feature on our UserVoice page.

    Currently, when creating tickets for recurring events, the single ticket will be used across all recurrences of this event. This can probably be best understood when thinking about their quantities. Let’s say you have a recurring event with 5 tickets available for the event. If a ticket is sold, there is now only 4 available for every subsequent event ( rather than 5 available for each recurrence of the event ).

    Hopefully I was able to answer your question. If you have any further concerns please don’t hesitate to ask.

    Thanks!

    #764344
    thestudiodoor
    Participant

    Okay. It sounds like I can still issue tickets for recurring events in the manner that I am using them, which is the single ticket across all recurrences of this event. That wasn’t clear to me. Thanks.

    #765016
    Josh
    Participant

    Hello thestudiodoor,

    Thanks for following up with us!

    Happy I was able to help!

    I’ll go ahead and close this ticket. If you have any further questions or concerns when considering one of our ticketing plugins please don’t hesitate to open a new ticket.

    Thanks!

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