EB import not showing on toolbar

[Jason]

Hello. I’ve recently updated my plugins to the most recent releases and now the Eventbrite option is not showing in the toolbar under “Events -> Import” (only CSV is showing).

I can still import from Eventbrite but need to jump through far more hoops via the dashboard, and the import is formatting strange and not pulling the featured image.

Any ideas? Thank you.

[Andras]

Hi Jason,

Thanks for reaching out!

Sorry to hear about your issues.

Eventbrite option is not showing in the toolbar under “Events -> Import”

That is right. It has been moved under Events > Import in an effort to streamline our plugin making all imports accessible on the same screen.

the import is formatting strange and not pulling the featured image

Yup, I’m sad to share that these are bugs in the plugin. We have both already ticketed and on increased priority. I also flagged these now to my manager to give it some push. I hope we can deliver a fix for both soon.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.

If you have any new questions or issues please create a new ticket and we’ll help you out.

Thanks and cheers,
Andras

[Andras]

This reply is private.

[Jason]

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[Andras]

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[Victor]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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