Easy digital downloads remove "Print Ticket: URL" from email inc {download_list}

[David Hager]

Hey I would like to remove

Print Ticket: https://domain.com/index.php?eddfile=3772%3A3682%3A0%3A0&edd_action=print_ticket&file=tribe://edd.tickets/print&token=e99e1daa5e13253488e4c6360283a8e6

from my email I have found a snippet that should do it for WooCommerce, but I am using Easy Digital Downloads and would like to use the same feature

function removeWooTicketsPDFs() {
	$pdfCallback = array(TribeWooTickets::get_instance(), 'add_PDF_to_email');
	remove_filter('woocommerce_email_attachments', $pdfCallback, 10);
}

add_action('plugins_loaded', 'removeWooTicketsPDFs', 20);

Any tips?

[Cliff]

Hi. Could you please clarify if you’re wanting all the Print Tickets text/links to not display at all?

If you only want it removed from the email, is it this email you want it removed from: https://cl.ly/081X0S460J1u ?

[David Hager]

Hey, thanks for the reply.

I want to remove the link + text, so in your example I want to keep the ticket name and remove the link + text “Print ticket”.

I got my settings to send the email in plain text so my email stats it like this Print Ticket: https://domain.com/index.php?eddfile=3772%3A3682%3A0%3A0&edd_action=print_ticket&file=tribe://edd.tickets/print&token=e99e1daa5e13253488e4c6360283a8e6 but it is the same email as your screenshot.

[Cliff]

Gotcha.

Well this is straight from EDD’s email templates. It’s actually the output for the {download_list} tag.

ET+ will create the EDD item and add a download file to it, but it does not edit the EDD emails specific to tickets.

You might want to start by looking at the edd_email_tag_download_list()
method and the following methods, like edd_email_tag_download_list_plain().

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[David Hager]

Thanks Cliff,

I’ll look in to it.

[Cliff]

You’re welcome. Feel free to share your solution here if you get it sorted out… or let me know if you don’t.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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