EA Errors I need help with

[Brandon Hughes]

I purchased and installed the 300 import license on my site http://www.fullofevents.com

I have EA running daily on the following sites (with total imports)
/hawaii (153 items)
/lasvegas (76 items)
/newyork (19 items)
/austin (51 items)

Total FB pages importing – 299

I also have
/seattle (9 items) all set to “On Demand”
/sanfrancisco (inactive)
/sandiego (inactive)
/losangeles (inactive)

Currently via the Help screen it shows 19 of 300 imports, the previous 3 days it has shown 9, 0, and 3.

I have exclamation marks on almost all the event links in the scheduled imports tab and under the history tab almost all have that as well. Basically nothing is importing and I am getting errors everywhere. On the Hawaii page it is showing import currently in progress with a spinning grey wheel, it has been spinning non-stop since I installed. The other sites do not have this import in progress message.

Thanks

[Andras]

Hello Brandon,

Thank you for reaching out to us and posting your issue in the forums.

I’m really sorry about this issue you are having with Event Aggregator importing from Facebook. This must be really frustrating. Let me help you with this.

I have come across similar issues so it is not an isolated case. Our developers are already working on an fix for an issue very similar to this.

To get closer to the source of the issue, I would like you ask you to share with me the following 2 things:

• A link or links to the Facebook pages from where you are trying to import
• A screenshot of you Event Aggregator System Status, which you can find at the bottom of the Events > Help screen and looks something like this: https://cloudup.com/iRtpggp6RYk

Looking forward to helping you with this.

Cheers,
Andras

 

[Brandon Hughes]

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[Andras]

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[Brandon Hughes]

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[Andras]

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[George]

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[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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