e-ticket printing on two pages

[maria miranda]

The e-ticket is printing on two pages for each ticket. Not sure, but that may be since the plug-in was updated. I know it wasn’t doing that for September registrations or earlier events. Is there a way to put this back to one page?

[Josh]

Hello sharon,

Thanks for reaching out to us! This definitely sounds like a strange problem to be having.

I tested on my local install and wasn’t able to replicate. Would you mind creating a sample event and free ticket on your site that I can purchase and then print the ticket to see the issue in action and where the ticket is being cut off?

Hopefully we can help to the bottom of this issue.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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