Duplicating Events

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  • June 29, 2018 at 2:46 pm #1564858
    GDPR20191018a
    Participant

    Hi there. I was so happy to use Events calendar pro with scheduling events plugin but a month ago, maybe after some update, I got a huge headache.
    Every new event I creating duplicating on the day before, but with the same information.
    As you can see on the attached screenshots I have Morning service posted just one time that must be running on Jul 24, but it displaying on Saturday 23-d, a day before, and still showing Jun 24.
    It is super frustrating.
    Please, help me to solve this problem.
    Thank you.

    July 2, 2018 at 3:29 pm #1566345
    Jennifer
    Keymaster

    Hello,

    I’m sorry that you’re running into this issue, but I’ll be happy to help you out.

    Can you please send me a screenshot of your recurrence settings for this event? Just to clarify, this event should only be showing on Sunday, June 24th, is that correct?

    Is this happening with all recurring events, or just this one? If you delete the event and recreate it, are you seeing the same thing?

    Thanks,

    Jennifer

    July 2, 2018 at 3:45 pm #1566359
    GDPR20191018a
    Participant

    Hi!
    thank you for your reply.
    No, this event should be running every Sunday. It was all good before, but suddenly it starts duplicating every event no matter what day it is and what option is has.
    For example, if I want to post only one-day event it will duplicate it in the day before.
    I will leave this event there for now so you can look at it. But the problem needs to be solved asap.
    Thanks.

    July 3, 2018 at 9:39 am #1566948
    Jennifer
    Keymaster

    Thanks for sending that screenshot and clarifying what the issue is here!

    Can you verify that you have the correct timezone set under Settings > General > Timezone and try adjusting the End of day cutoff setting under Events > Settings? Please let me know if this gets rid of those duplicates!

    Thanks,

    Jennifer

    July 4, 2018 at 3:06 pm #1567848
    GDPR20191018a
    Participant

    Hey!!!
    End of day cutoff setting and it works!
    it was set to 11 pm and I set it to 12 pm.
    Thank you!

    July 4, 2018 at 3:07 pm #1567849
    GDPR20191018a
    Participant

    I changed*

    July 5, 2018 at 5:03 pm #1568763
    Jennifer
    Keymaster

    Awesome! I’m glad that worked! Please let me know if there is anything else that I can help with.

    July 27, 2018 at 9:35 am #1584823
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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