Duplicated text appearing on \"Add an event\" page

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  • #1095674
    Neil
    Participant

    Hello. I am new to TEC and just purchased CE.

    1) Am I in the correct webform to get the premium support which is included in my purchase?

    2) What are TEC’s recommendations for the Community Events Settings?

    3) Text is being duplicated from the Events Calendar page to the Submit an Event page.
    What is causing that? How can I remove the duplicated text?

    Screenshots are here:
    https://www.flickr.com/photos/26726535@N07/shares/8J7GN1

    Please include my email with your reply
    Thank you very much
    Neil

    #1095782
    Matt
    Participant

    Just chipping in here as we’re seeing this same thing on our site at http://www.worldwhiskyday.com (although we’re using the HTML after the events space rather than before as in Neil’s case). http://imgur.com/3IqjnZA

    Doesn’t appear in the view mode – only as part of the add event cycle.

    Thanks

    #1095877
    Geoff
    Member

    Hey Neil and welcome to the forums — happy to have you aboard. 🙂 You are certainly in the right place for support!

    I wouldn’t say we have recommended settings for Community Events. However, we do have a nice overview of the settings with explanations about each one here that I would encourage you to check out:

    https://theeventscalendar.com/knowledgebase/community-events-settings/

    3) Text is being duplicated from the Events Calendar page to the Submit an Event page.

    That is indeed a known issue that we are working on releasing a fix for that in the next day or two as part of version 4.1.1. In the meantime, though, try adding this to your theme’s style.css file or using the Simple Custom CSS plugin:

    tribe_community_edit .tribe-events-before-html {
    display: none !important;
    }

    That should remove the duplicated content from the Community Events page until the fix is shipped — and once it is, you can certainly remove that code. 🙂

    Does this help answer your questions? Please let me know.

    Cheers!
    Geoff

    #1096600
    Geoff
    Member

    Hey Neil, good news — we shipped version 4.1.1 last night and the fix for the duplicated content issue was included in the release! Please update if you haven’t already and let us know if you continue to have any issues from there. 🙂

    Cheers,
    Geoff

    #1103076
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 5 posts - 1 through 5 (of 5 total)
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