duplicate renewal orders

[Steve Valencia]

I have made duplicated orders and need someone to review my purchase, contact me and “take ownership” of this service request. I left a contact request over two weeks ago and did not even get a reply about the need to renew and upgrade and the duplicate order. Please. Now, this is urgent as my license keys will expire and if I do not know “which” license keys will be cancelled and refund this could cause a great deal of problems. Urgent! Please?

[Courtney]

Hi Steve

We’d be happy to help sort that out for you.

Please send an email to

support [at] theeventscalendar [.] com

Please include your order number, a copy of your confirmation email, or the payment method (Stripe or PayPal) and transaction ID.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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