duplicate event being created when a Once reoccurance is used

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  • #1632004
    Damien Calvert
    Participant

    Hi,

    We’ve started to notice a bug when we create a reoccuring event and add a Once item. It then also add another event at the same time as the Once on the first date or the show.

    Help!

    #1633135
    Jeremy
    Keymaster

    Hi Damien,

    Thanks for reaching out to us! I’d be happy to help you 🙂

    The problem you are mentioning is a known bug. So I’ve added this thread to the bug report, and I’m setting its status as “Pending fix” so that we could warn you as soon as the bug fix is released! By the way, it should be part of the very next maintenance release, due in early October.

    Thanks for your patience and understanding.

    Cheers,
    Jeremy

    #1637222
    Victor
    Keymaster

    Hi Damien!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

    Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

    Please bear in mind that if you currently have recurring events with this problem, you will need to re-save them after this update so that the series regenerates correctly.

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    #1649432
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 4 posts - 1 through 4 (of 4 total)
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