duplicate calendar entries after latest imports (from iCal feeds)

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #1347564
    Brianne Thoreson
    Participant

    hello – i just updated to the latest version of the events caledar plugin (4.5.12.2) specifically because of errors i had been experiencing with the event aggregator functionality. my import jobs just re-ran and it duplicated all of the existing events it had already imported in the past. Help!

    #1347923
    Courtney
    Member

    Hi Brianne

    I’m so sorry this is happening. We are aware of this bug, and I’ve flagged this ticket to be sure you are updated as soon as we have a solution available.

    Thanks
    Courtney 🙂

    #1352929
    Victor
    Member

    Hello!

    Just wanted to share with you that a new maintenance release (for the Week of 18 September 2017) is out, including a fix for this issue 🙂

    Find out more about this release → https://theeventscalendar.com/maintenance-release-week-18-september-2017/

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    #1352959
    Brianne Thoreson
    Participant

    still same problem. the import just ran and now i have 4 copies of all of my imported events! and the “remove duplicates” plugin doesn’t do anything for me either.

    #1353387
    Courtney
    Member

    Hi Brianne

    Before taking this back to a developer, can you confirm that you are using WordPress 4.8.2 and The Events Calendar 4.5.13?

    To help us troubleshoot, can you provide us with a database dump?  https://codex.wordpress.org/Backing_Up_Your_Database.  Please upload your file to Google Drive or something similar and send us a private reply with a link to download it.

    Also, can you share a link to the iCal feeds you are importing?

    I can then escalate your information on to our developers for more testing on this bug report.

    Thanks
    Courtney 🙂

    #1353603
    Brianne Thoreson
    Participant

    This reply is private.

    #1354241
    Courtney
    Member

    Thanks Brianne

    Are you able to test out the WordPress update? I know it’s a pain, but the WordPress update was a big security issue. They retroactively added the fixes to older versions of WordPress as well and many hosts applied that fix immediately. It would be a big help to see if our update matches the WordPress core update.

    In the meantime, I will ping our developers with what we’ve got here.

    Thanks
    Courtney 🙂

    #1364691
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 8 posts - 1 through 8 (of 8 total)
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