Dupe billing

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  • May 4, 2017 at 2:46 pm #1278865
    Jennifer
    Participant

    We were billed twice for “Events Calendar Pro” renewal – please refund one of the $79 charges.
    Thank you, Kelly Garrod
    Order
    #1256801
    &
    #1256799

    May 5, 2017 at 6:25 am #1279132
    Courtney
    Member

    Hi Kelly

    We’d be happy to help sort that out for you.

    Please send an email to

    support [at] theeventscalendar [.] com

    Please include your order number, a copy of your confirmation email, or the payment method (Stripe or PayPal) and transaction ID?

    Thanks
    Courtney 🙂

    May 27, 2017 at 9:35 am #1289813
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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