Dropped event start dates after initial publishing

[Julia]

This plugin seems to work 90% of the time but the client has issues when updating an event after initial publishing. If she goes in to add a “shopify” link the plugin drops the initial start date of a repeating weekly class. After that anytime we hit update the date changes randomly to date.

[Kelly]

Hi, Julia. Thanks for getting in touch with us about your issue.

It sounds like you may be seeing an issue with The Events Calendar integrating with another developer’s plugin. While we can’t promise integration with all other plugins that are out there, we’d be happy to try to help you out as best we can.

It would be very helpful for troubleshooting if you could tell us a few things:

1. What version of WordPress are you running?
2. What version of The Events Calendar are you running?
3. What version of Events Calendar PRO are you running?
4. Where can we find the other plugin you’re using?
5. Do you have an instance that we could look at of the plugins behaving correctly?
6. Do you have an instance that we could look at of the plugins behaving incorrectly?

Let us know, and we can take it from there. Thanks!

[Julia]

Hi Kelly,

Thanks for the reply!

1. 3.5.2
2. 3.0.2
3. 3.0.4
4. WP Auto Tagger 1.3.3 | by http://efextra.com/
WordPress Importer 0.6.1 | By wordpressdotorg
TinyMCE Advanced Version 3.5.8 | By Andrew Ozz
Simple Backup Version 2.7.6 | By MyWebsiteAdvisor
Relevanssi Version 3.1.6 | By Mikko Saari
Quick Page/Post Redirect Plugin Version 5.0.3 | By Don Fischer
Post Types Order Version 1.5.8 | By Nsp Code
PHP Text Widget Version 1.0.5 | By Stefano Lissa
NextGEN Gallery by Photocrati Version 2.0.0 | By Photocrati Media
iContact Widget Version 1.2.2 | By Katz Web Services, Inc.
Hide Categories Version 1.2 | By Eduardo Chiaro
Gravity Forms PayPal Pro Add-On Version 1.2 | By rocketgenius
Gravity Forms Version 1.7.6 | By rocketgenius
Force Regenerate Thumbnails Version 1.3 | By Pedro Elsner
Breadcrumb NavXT Version 4.4.0 | By John Havlik
Awesome Flickr Gallery Version 3.3.6 | By Ronak Gandhi
All In One SEO Pack Version 2.0.2 | By Michael Torbert
Advanced Custom Fields: Repeater Field Version 1.0.1 | By Elliot Condon
Advanced Custom Fields: Options Page Version 1.2.0 | By Elliot Condon
Advanced Custom Fields: Gallery Field Version 1.1.0 | By Elliot Condon
Advanced Custom Fields: Flexible Content Field Version 1.0.2 | By Elliot Condon
Advanced Custom Fields Version 4.1.8.1 | By Elliot Condon
5. http://thefashionclass.juliabalfour.com/programs/category/classes/manhattan/fashion-and-sewing-classes/
6. Any class that is already published that is then updated after an edit

[Kelly]

Hi, Julia. I appreciate the detailed response.

Would you mind clarifying for me how the “shopify” link is added? Also, can you point me to an example of the link in action on your site?

Thanks!

[Rob]

Hi Julia! It’s been a few days since we heard from you. Any thoughts on Kelly’s last note here?

[Author]

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