Dropdown for existing Organizers or Venues does not appear.

[kshykula]

Hello,

I am also having the same problem as Boris (who logged a support ticket with the same title on Aug 23, 2018).
I think this also started happening after a recent EC/ECP update. My problem seems to be the same; and I am using the Avada theme. I see there is a new EC plugin update available; I’m going to run after I back the site up, but wanted to get this ticket logged. See screenshots for what I see when trying to add Venue/Organizer. We have been using your calendar for many months now, so have a lot of Organizers and Venues (which we can see when we go to Events>Organizers or Events>Venues).

I thought maybe the user roles had gotten corrupted so I even tried creating a new user role granting Administrator privileges, but that didn’t cause the dropdowns to become available either.

I cannot deactivate the Avada theme to test other themes doing so has ‘wrecked’ my site on two occasions; some setups always get destroyed.

Hoping there is a simple fix.

Many thanks,

Kat

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/dropdown-for-existing-organizers-or-venues-does-not-appear/

[Victor]

Hi Kat!

I’m sorry to hear you’ve been impacted by this issue. I can confirm it is indeed a bug on our end.

The good news is we have already shipped a new release of The Events Calendar to fix it.

Find out more about this release → https://theeventscalendar.com/announcing-the-events-calendar-4-6-22-1-and-community-events-4-5-13-1/

Please update your plugins and let us know if the fix works for your site.

As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

Best,
Victor

[kshykula]

Okay…I did the update and now I have this error on my Admin side and the live website:

Fatal error: Uncaught Error: Class ‘Tribe__Events__Pro__Community_Modifications’ not found in C:\inetpub\westmount\wp-content\plugins\events-calendar-pro\src\Tribe\Main.php:489 Stack trace: #0 C:\inetpub\westmount\wp-includes\class-wp-hook.php(286): Tribe__Events__Pro__Main->init(”) #1 C:\inetpub\westmount\wp-includes\class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 C:\inetpub\westmount\wp-includes\plugin.php(453): WP_Hook->do_action(Array) #3 C:\inetpub\westmount\wp-settings.php(450): do_action(‘init’) #4 C:\inetpub\westmount\wp-config.php(95): require_once(‘C:\\inetpub\\west…’) #5 C:\inetpub\westmount\wp-load.php(37): require_once(‘C:\\inetpub\\west…’) #6 C:\inetpub\westmount\wp-blog-header.php(13): require_once(‘C:\\inetpub\\west…’) #7 C:\inetpub\westmount\index.php(17): require(‘C:\\inetpub\\west…’) #8 {main} thrown in C:\inetpub\westmount\wp-content\plugins\events-calendar-pro\src\Tribe\Main.php on line 489

Can you help?

Kat

[kshykula]

Sorry…that was my fault…I had neglected to clear the cache after the plugin update. Had it fixed in a moment! All is well.

Thanks!

Kat

[Victor]

Hi Kat!

Glad to know all is working fine now. Thanks for keeping us posted about it.

I’ll close this thread now, but feel free to open a new topic if anything comes up and we’ll be happy to help.

Best,
Victor

[Author]

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