Downloaded not zip file

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  • Author
    Posts
  • #1558114
    gamlebyen
    Participant

    When I downloaded my purchased community event to my mac is not a zip file so i can not install it?

    #1558689
    Geoff B.
    Member

    Good evening Mona and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the zip file unzipping automatically.
    I would love to help you with this topic.

    What is going on is that Safari has a default behavior that unzips files automatically.
    You can change that: https://wiki.umbc.edu/pages/viewpage.action?pageId=31919091

    The other thing you can do is just to re-zip the file once it has downloaded (using a right-click or Ctrl-click and selecting “Compress”).

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1558922
    gamlebyen
    Participant

    Thank you, that solved my problem, I zipped the file as you suggested 🙂

    #1559421
    Geoff B.
    Member

    Good afternoon Mona,

    I am super stoked that this worked for you.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great weekend!

    Geoff B.

Viewing 4 posts - 1 through 4 (of 4 total)
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