Downloadable Ticket from Event information

[frangotier]

Hello everyone.
I’m currently testing the sending of a ticket to a customer.
I created a test profile separated from my admin profile, and used it to order a ticket.
I receive a first e-mail telling me my order is taken into account and i will receive my tickets in another e-mail.
Then I receive the other e-mail with a security code.
Is that all there is to expect?
—-
The ticket is a product, this product is set to virtual by default. I edited it and made it downloadable. I expected a link to display in the second e-mail, saying “download here”.
I see a text field allowing me to assign an existing file to the download feature, I guess I should use it for such a link to display… but it won’t suit what my client needs.

Is there a way to generate a file containing the order information, i.e.
[the concert info + the security code] that would be downloadable?
When I read people asking how to design their own ticket, are they talking about such a thing or about the content of the e-mail?

[Kelly]

Hi, frangotier. It sounds like everything is working as it should.

Because the Ticket is generated by WooCommerce Tickets and The Events Calendar, changes you can make to it on the WooCommerce products page are limited. Something like checking “downloadable”, will not have any effect, as far as I know.

This should get you the IDs:

$query = new WP_Query(array( 'post_status' => array( 'published', 'future' ), 'post_type' => 'event', 'field' => 'ids' )' );

But, beyond that, you’ll need to check out our Themer’s Guide, linked at right, for info on how to customize the tickets and email. If you hit any snags along the way, please let us know. We’re always happy to help get you pointed in the right direction.

[frangotier]

I posted before thinking deeply about what we need, pdf files are not necessary. The attendee only needs to print his e-mail as we customized it. We are already working on repeating the check-in code in the form of a bar code and it will be OK.
Thank you anyway
Marçau from frangotier.fr

[Kelly]

Thank you, Marçau! Since it sounds like you’re set for now, I’m going to close this thread. Please do let us know in another thread if anything else comes up!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts