download

[Marilyn]

Move download to word press. It’s in my download file.

[Geoff B.]

Good afternoon Marylin and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

If I understand correctly, you are looking for a way to install our plugins after downloading them.

I believe you will find the correct instructions here: https://theeventscalendar.com/knowledgebase/downloading-and-installing-the-plugin/

Look for “Installing Your Purchased Plugin”.

Let me know how that goes.

Best regards,
Geoff B.

[Marilyn]

Thank you, I will try it.  You see our website was created by a man who can no longer help me.  Our account for your plugin is in his name and password.  He told me to create a new account.  I did but could not use the church’s username because it was taken so I had to create a new user name.  I think that’s why it wouldn’t download to the church’s site but into my computer instead.  We had a program but it needed to be renewed.  He told me to buy a new one in my name.  Just a matter of my not knowing what to do.  Marilyn Vankat

[Geoff B.]

Good afternoon Marylin,

Thank you for writing back.

I am sorry to hear that you were left to learn how to do this on your own. Yikes!

The good news is that even though it might be slightly scary at first, installing plugins and making the license you own is pretty straightforward once you get the hang of it.

The other good news is that we will gladly guide you through that process should you need assistance.

Let me know how that goes.

Best regards,
Geoff B.

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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