Downgrading before I renew

[richardantondiaz]

Before I decide to downgrade (as I only 1 site for now to use this),
I have a few questions:

1. Given that I purchased this plugin and the license expired, do i not still
have use of the plugin or does it no longer function with my license renewal?

2. If the answer is YES it still functions, then why am I not able to access the plugin
for the PRO version on my SexySpirits.com webiste ? I only access the PREMIUM version.

3. If I downgrade to PRO from BUSINESS, can I upgrade at later date?

Thank you for your prompt response.

[Geoff]

Hi @richardantondiaz,

Thanks for getting in touch!

1. Given that I purchased this plugin and the license expired, do i not still have use of the plugin or does it no longer function with my license renewal?

Yes, you are still able to use Events Calendar PRO, even after the license has expired. The only things you lose are access to support and future plugin updates.

2. If the answer is YES it still functions, then why am I not able to access the plugin for the PRO version on my SexySpirits.com webiste ? I only access the PREMIUM version.

I’m not quite sure I follow you here. The premium version of the plugin is Events Calendar PRO. You should be able to log into your account here on our site and access a download of the Events Calendar PRO on the My Account > Downloads screen.

According to our records, your license last expired in 2014. If you need access to a past version of Events Calendar PRO from 2014 and are unable to get it by logging into your account, then please email us and we can help you get a copy. Also, please reference this thread in your email.

3. If I downgrade to PRO from BUSINESS, can I upgrade at later date?

Absolutely. You can upgrade at any time by logging into your account and heading to the My Account > Licenses screen.

Does this help answer your questions? Please let me know. 🙂

Cheers!
Geoff

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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