Double/ghosted Calendar title text

[Bob]

Our calendar shows doubled/ghosted text for all event titles in their popups: http://d.pr/i/mhao

[Joyce Grace]

Hi Bob, is it possible to get the link to your site where this is happening? Have you made any modifications to the calendar files so far and ruled those out as possible sources for the duplication?

Can you also tell me if you have tried disabling all other plugins, and if this happens on the Twenty Eleven theme?

Thanks! Hope to get this resolved for you!

[Bob]

First, for the record, I’ve been posting as “Bob” because he’s the one who registered the plugin, but I’m actually Doug. I’d have said something up front if I’d realized I was going to be here so often 🙂

We actually had this problem back when we were trying out the free version, so before we’d made any customizations at all. http://wordpress.org/support/topic/plugin-the-events-calendar-404-error-on-event-details
We do have a custom theme (Theme Loom LivingOS Xi), and we’re making extensive use of it, with a child theme and custom templates, so switching to another theme would be quite disruptive. Perhaps late one night I can give that a shot, but, for instance, even our /events page uses a custom template.

Haven’t tried disabling other plugins.

Site is http://www.trinityfellowship.net

[Joyce Grace]

Hello Doug, unfortunately without any testing on your end to help us out, it will be hard for us to help you narrow down the issue. Have you checked your CSS files or customizations on a test site to see if eliminating some of those help?

[Bob]

Sure, I understand we need to be willing to do some things to isolate the problem. Just certain things should be a last resort.

For starters, you can see with a browser debugger whether we have any styles that override the default ones. But I can see I need to disable our CSS minify to track that correctly. Doing that, I’m able to see there’s a 2px white text-shadow coming from, I think, our theme’s default CSS. Will have to track that down.

I’ve never worked with such layered CSS before. Raises a whole set of problems with global namespace.

[Bob]

Yeah, fixed with
h5.tribe-events-event-title { text-shadow: none; }

FWIW, totally intended as constructive criticism, that process of looking at the styles live (in like Firebug or browser Web Developer Tools), noticing the need for an unminified version, then tracking down the root style… that’s what I hope for from great technical support. Lower-impact debugging than some of the blunter tools like switching themes. Especially for an active site. I’m a web developer myself (just not a PHP or WordPress one), and I have to do those kinds of things regularly.

Thanks,
– Doug

[Rob]

Thanks for bearing with us on this, Doug. Glad to hear you got it figured out. Point taken on the feedback side – that’s a solid suggestion. Joyce (who is new and just getting up to speed on how things work around here) and myself are more non-technical support folks, but when we do have a dev-related issue — such as if this had persisted beyond your last comment — we’d have brought a dev in to offer up more specific guidance to your install.

If you have anything else come up down the road, let us know and we’ll get you feedback in the style that works best for you. Thanks for your support so far.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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