double payment

[dave segal]

I accidentally bought events pro twice. Please cancel one of them and refund.

[Courtney]

Hi Dave

I see 2 difference license levels on your account for Events Calendar Pro. Which (personal or business) would you like to have canceled?

Thanks
Courtney 🙂

[dave segal]

Hi there,

I think I purchased two licenses at the same time accidentally. Please cancel the business one.

[Courtney]

Hi David

I’d like to be sure I refund the correct item. On Feb 6, you purchased a business license for Events Calendar Pro. Business level

On Jan 18, you purchased a license for Event Tickets Plus.

Both of those are still eligible for refunds. Neither show a duplicate. I am still happy to refund your request, but want to be sure that you want Events Calendar Pro refunded, as it does not appear as a duplicate.

You did purchase a license in Sept for Events Calendar Pro personal level.

Can you check your records to be sure I should refund .Events Calendar Pro?

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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