Double billing for licence Key

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  • November 28, 2017 at 9:28 am #1393920
    Allison
    Participant

    Hi, I sent an email to support with my details but received no reply, I was billed twice for renewing my license key, can you help me get a refund thanks allison swan

    ORDER DATE STATUS TOTAL ACTIONS
    #1384499 November 16, 2017 Completed $89.00 for 1 item View
    #1384492 November 16, 2017 Completed $89.00 for 1 item View

    November 29, 2017 at 2:55 am #1394590
    Courtney
    Member

    Hi Allison

    So sorry about that. I’m checking with our billing staff now to see what the status is.

    Thanks
    Courtney 🙂

    November 29, 2017 at 4:53 pm #1395370
    Courtney
    Member

    Hi Allison

    LaToya shared that she helped you get this worked out. I’ll close this thread out for now but do let us know if you need further help with anything else.

    Thanks
    Courtney 🙂

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