Double Billed

[Leslie Clauson]

How do I get a refund on a double payment?

[Leslie Clauson]

Also. All the events are showing “FREE”. Help please?

[Courtney]

Hello Leslie

I’m sorry the double payment happened. We’d be happy to help sort that out for you.

Please send an email to

support [at] theeventscalendar [.] com

Please include your order number, a copy of your confirmation email, or the payment method (Stripe or PayPal) and transaction ID.

Regarding events displaying as free, please start a 2nd thread for help with that.

Thanks
Courtney 🙂

[Leslie Clauson]

#1312794 June
29, 2017 Completed $135.00 for 1 item View

#1310587 June
28, 2017 Completed $135.00 for 1 item View

[Courtney]

Hello Leslie

Please send an email to

support [at] theeventscalendar [.] com

Please include your order number, a copy of your confirmation email, or the payment method (Stripe or PayPal) and transaction ID.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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