Double Billed

[edward howland]

Hello, I’m checking my cc statements and double billed me for the ticket pro.

[Caroline]

Hi Edward,

Thanks for taking the time to reach out! On reviewing your purchase history with us, it appears that these two orders are for two separate products: Events Calendar PRO, our premium calendar and events solution, and Event Tickets Plus, which adds ticket sales functionality for posts, pages, and events. If you should have any questions about either of these products or whether they might be required for your intended setup, let me know–I’d be happy to clarify further! 🙂

I hope that helps to address your concerns here! Thanks again, and let us know if you should have any other questions!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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