DONT STEAL, BE FAIR in your licensing

[Sara]

Of course you probably don’t intend to steal, just you haven’t prioritized proper coding of your plugin updates / key checks.

I should not be punished for not updating your plugin for a few months when my license expires. I should have access to the versions released up until my license expires. Instead you just cut me off what I PAID FOR.

Fix it guys, be fair!

[Sara]

(NOTE i just renewed everything and intend to, just don’t like companies that play that game with their licenses)

[George]

Hey Sara,

Thanks for reaching out.

Can you please clarify what you mean about us stealing money? Did you get charged on your card for something you did not pay for, for example?

Please let me know what went wrong and I will work promptly to help.

Thanks,
George

[Sara]

I was just being cheeky with a catchy headline 😛

What I mean is that say I buy Calendar plugins today. Then I dont update at all for the next 12 months, then I login to update, and find out I am stuck on the original plugin I bought, I have no access to all the updates that I paid for in those 12 months because you lock me out of updating.

Your licenses should be tied to a time period, your updates each timestamped, then if you have XXXX license its good for all updates put out between that 12 month period.

Otherwise you aren’t delivering the updates that person paid for in those 12 months just because they didn’t get around to updating in time.

[George]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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