Does ET+ account for discounts in reports?

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  • This topic has 0 replies, 3 voices, and was last updated 6 years ago by bruce williams.
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  • #1361186
    bruce williams
    Participant

    I’ve just run across a situation where an order with a 100% discount was reported at full price in the ET+ event order report. Do I have incorrect settings or is this a bug in ET+?

    #1361190
    bruce williams
    Participant

    This reply is private.

    #1361864
    Victor
    Keymaster

    Hi Bruce!

    Thanks for taking your time to report this.

    I have been able to reproduce this issue in my own installation. I will log a bug report for this so it can be taken into account for one of our next maintenance releases.

    I will set this thread to Pending fix and link it to the report, so we’ll let you know when a bugfix is released.

    I apologise for this inconvenience and we’d appreciate your patience in the meantime.

    Best,
    Victor

    #1362035
    bruce williams
    Participant

    Thanks. Much appreciated!

    #1362291
    Victor
    Keymaster

    You are welcome Bruce! We’ll keep you posted

    #1491575

    Hi There!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

    Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Jaime

    #1512341
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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