Do the events count for the fact that I might have a 8pm show and a 10pm show?

[Jim O’Brien]

Hey there,

I’m a wordpress developer.

I have been using time.ly as the calendar for http://theloft.com/calendar, but have had issues with woocommerce tickets/products.

I have used the pro version of The Events Calendar Pro on http://argonneparades.com/events, but I have some doubts about if it will work for The Loft.

The Loft has a venue where a band plays two sets (same band):
1.) at 8:00pm
2.) at 10:00pm

I need a ticketing system that will allow me to view a report and tell me whether they bought a ticket for 8pm or 10pm without me having to create two tickets.

Is this possible? Is there anyway to add custom fields to the event details then output them on the Atendee’s page?

Please get in contact with me,
– Jim
[email protected]
[email protected]

[George]

Hey Jim,

Thanks for reaching out to us!

I’m curious: if you don’t want there to be separate tickets for events with two different “sets” like the example you provided here, how do you envision the tickets to these events being differentiated? Will users be able to buy one ticket for the event in general, and then just show up to whichever show they want?

I only ask because I don’t quite understand this aspect of your question – I’m sorry for not understanding it exactly, please explain this in a bit more detail if you can. Regardless of exactly what you mean here, however, the good news is that there are pretty robust sales reports for each ticketed event! In fact, you’ve got two great options if you’re going to WooCommerce Tickets – a Woo-specific sales report, and an “Attendees List” page generated from The Events Calendar tickets extension itself.

An example of where to find the “sales report” can be seen here → https://cloudup.com/cnJ00OZbTcj, which links to a WooCommerce Report of your event’s ticket sales. If you’re curious about how detailed these reports can be, I encourage you to check out the official Woo documentation for them here → http://docs.woothemes.com/document/reports/

The other option is the attendees list, which you can see an example of here → https://theeventscalendar.com/content/uploads/2013/02/woo-attendees.png

As you can see, the attendees is a little bit simpler, and clearly shows what each ticket “type” is, which might be very useful for your needs at the Loft on a per-event basis.

I’m sorry for how long this reply is Jim! Let us know more details about what is keeping you from wanting to make two tickets for events, so we can offer more insight on this.

I will post another reply on this ticket in response to your question about getting custom field data and outputting them on the attendees page, just because that’s a separate question and I’ll try to keep things organized 🙂

Thanks Jim!
George

[George]

Hey again Jim! 🙂

I just wanted to address your questions about outputting data from custom fields in the Attendees page – I assume that you mean outputting data into custom columns on the “Attendees List” admin page, like in this screenshot for example → https://theeventscalendar.com/content/uploads/2013/02/woo-attendees.png

Is that correct? If not, let us know what you mean in more detail – we’ll offer more specific advice.

But in general, regardless of exactly where you want to display data from custom fields, you can indeed do this just about anywhere you’d like. The trick is to simple use the WordPress function get_post_meta(), which you can read about in more detail here → http://codex.wordpress.org/Function_Reference/get_post_meta

You can use that function to pull data from any custom field from an Event.

Let us know if this helps, cheers!
George

[Jim O’Brien]

Hey George,

Thanks for not leaving anything out in your response! As a developer I look for answers like this from other devs.

Let me spell it out for you:
In our current system we have been creating two events in our calendar and two events in our woocommerce products. We are simply trying to only create one product (with variations 8 & 10pm) and two separate events.

I created a special woocommerce order report system so The Loft could pull data better than the original woocommerce order report system. The only problem is my order report system can’t tell variation on products. Therefore each product had to be created separately and have the time in the title.

I’m simply wanting to allow variations on a product (8 pm and 10pm) and be able to report that back.

The events can be single posts and the products can just have a variation. Then I need a specific way of being able to tell who paid for the 10 o’clock show and who paid for the 8 o’clock show.

– Jim

[George]

Hey Jim,

While I cannot speak to how your custom WooCommerce solution works or integrates with anything, I can clarify something about tickets here that may help:

You can create one event, and create 2 different ticket levels on that event – one for 8pm, and for 10pm. Each ticket will be its own “Product” within WooCommerce – that sounds to me like what you’re looking for, do you agree?

Now, for the event itself, it’s true that you can only have one start time and one end time. If the 10pm show ends at midnight, for example, the event itself would have a start time of 8pm and an end time of 12am, with one ticket for the 8pm – 10pm showing, and the other ticket for the 10pm – 12am showing (just examples here). Each ticket will be its own product, and can be tracked separately, all that, but it will still be one “parent” event – you know what I mean?

Let me know if this does or does not make sense, and whether it helps or not.

Cheers!
George

[Jim O’Brien]

Hey George,

Hey sorry I didn’t send this yesterday……

As far as “outputting data into custom columns on the “Attendees List””….Yes, that pretty much exactly what I’m looking for.

Is there a built in system for adding custom fields and getting them to output on the attendee page?

If not, is there a way I can do exactly what your talking about with get_post_meta without having to make changes to your plugin? I could write my own plugin and get it to change your code or I could write something in the functions.php file. But I would need some kind of guide, or maybe I help build one?

– Jim

[Jim O’Brien]

George,

That sounds like it might work. How does it look on the Atendee’s page?

– Jim

[George]

Hey Jim,

Here’s an example screenshot of the attendee’s list page → https://theeventscalendar.com/content/uploads/2013/02/woo-attendees.png

As for adding custom data via custom columns, yes, you can do this, but it is unfortunately far beyond the scope of customer support we can provide and something you’d have to take the reins on entirely.

I’m happy to offer some general advice on getting started with that, though. You can indeed use get_post_meta() to retrieve the custom meta for any given item, but to modify actual columns, you’ll need to modify that admin template and modify table columns using the WP_List_Table class within WordPress.

There are many tutorials on doing this, so definitely explore and search around the web a bit to find something that works well for you. This is an example of one of these tutorials → http://code.tutsplus.com/articles/add-a-custom-column-in-posts-and-custom-post-types-admin-screen–wp-24934

Play around with things, ensure you keep backups of all your custom code and any important data in case you happen to make a mistake, and research everything if you’re not familiar with it! 🙂 You should be able to put together something quite useful.

Let us know if this helps, or if you have any other questions or concerns.

Cheers!
George

[Jim O’Brien]

Hey George,

One last question. Can’t you just create two ticket types? One for 8pm and one for 10pm that way in the atendees list it will show all the poeple who bought tickets for that event then show the times on the individual person?

That way you could avoid coding that custom admin column every time the plugin updates!

– Jim

[Jim O’Brien]

Here is an image that I have highlighted what I’m asking about.

= Jim

[George]

Hey Jim,

This shouldn’t be an issue for you at all, as that column data just shows the “Ticket Name” – so, for your 8pm show, just make the ticket name be “8pm” or “8pm Show”, then “10pm” for your 10pm show, and so on.

Here’s a screenshot of where to add this → https://cloudup.com/cUqgwqu9iVg

And here’s how it looks in the attendees list for that event once I went ahead and bought one of each ticket → https://cloudup.com/cQ7f8dOYzKd

I hope this helps! 🙂

Cheers,
George

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