Divi Theme, adding ticket to a page

[Jill Goad]

I have several questions:

1. I would like to build a page in the Divi Builder and then add the ticket function to that page.. Is that possible?
2, I am getting a error from Divi builder since I installed the events calendar and Tickets Plus, is this a known error?
3. I added two ticket levels to my event but only one is showing up? What might be the reason for that?
4. I have a team ticket: Where a team is 6 players. Is it possible to have each team member receive a ticket via email?

[Geoff B.]

Good afternoon Jill and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

1. I would like to build a page in the Divi Builder and then add the ticket function to that page.. Is that possible?

Yes, that is. You simply need to make sure that “Pages” are selected under Events -> Settings -> Tickets

2, I am getting a error from Divi builder since I installed the events calendar and Tickets Plus, is this a known error?

I have not heard of such an error.
Could you tell me which version of Divi you are using and what the error looks like ?

3. I added two ticket levels to my event but only one is showing up? What might be the reason for that?

If the ticket is visible in the event’s “Edit Event” page, then this is typically caused by the fact that one of the tickets has not met its “Start sale date” yet.

4. I have a team ticket: Where a team is 6 players. Is it possible to have each team member receive a ticket via email?

The short answer is yes, that is possible.

However, this will require some customization on your end.
Just to set expectations, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues.

We unfortunately do not provide complete support for customization.

With that in mind, I believe that if you capture each team member’s email as part of the “additional attendee info”, you should be able to use a custom function to send a copy of the ticket to the emails you captured that way.

Here is a related snippet to draw inspiration from: https://gist.github.com/cliffordp/c4fb2ea8fb5ca44973ff06e6facc9742

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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