Display ticket in shop. And 404 for event page.

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  • #107105
    apmike
    Participant

    Hey there.
    I recently purchased you plugin and have it setup with the latest versions of WP and WC – the theme we are using is a non-wc theme, but we have updated it to work. I’m having two issues with your plugin.
    1) can the tickets produced for events appear in the shop along with all the other wc products?
    2) 404 error for single even page.

    The calendar works fine and the product is generated in wc fine, but any link to the single event is producing a 404 nor is the ticket showing in the shop or product-category/ticket. I have changed slugs to ensure there is no conflict with the blog event category, nothing has helped.
    Any help?

    #107209
    Barry
    Member

    Hi – great questions!

    1) can the tickets produced for events appear in the shop along with all the other wc products?

    They certainly can. When you edit the tickets from within the event editor you should see a link offering to take you to the WooCommerce product editor. This lets you edit the tickets as if they were regular products … which of course they are. Look out for a Catalog Visibility setting – changing this from hidden to visible ought to achieve what you want here.

    2) 404 error for single even page.

    That’s unfortunate, but is probably a quite separate problem from the first issue. Let’s deal with this second point here – I would ask though that if you have any further questions relating to point (1) that you place them in a new thread, as we try to stick to a policy of one issue-per-forum-thread.

    Though I see you already tried some basic troubleshooting steps I just want to lay out the following plan:

    • Please deactivate all other plugins except for The Events Calendar, WooCommerce Tickets and WooCommerce
    • Ensure they are all up-to-date
    • Switch to a default, unmodified theme
    • Visit Settings → Permalinks … you don’t need to change anything though, visiting this admin screen is sufficient to refresh a database entry known as the rewrite_rules

    Are the single event pages visible now?

     

    #136115
    Barry
    Member

    (Closing this out!)

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