Disabling QR Codes in tickets when emailed

[David Lawrence]

I searched for this, and the one thread I found has been marked private.

All of my tickets are for online events, and the QR code that’s in the emailed tickets is confusing a couple of the attendees.

Is there any way to suppress that? I’d like the emails to go out without any QR code or reference to one. I looked in all the settings and couldn’t find one. CSS? Something else?

Thanks!

[Geoff B.]

Good evening David and welcome back!

First off, I would like to apologize for the delay answering.
We are currently experiencing a higher level of requests than usual.

Please rest assured that we are working hard at correcting this situation.
We appreciate your patience while we try to normalize things.

Thank you for reaching out to us.
I would love to help you with this topic.

You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/elimn/36b24ada494337b5dad7

Let me know if that helps.

Have a great day!

Geoff B.

 

[David Lawrence]

Worked like a charm! Thank you! Maybe consider making that a setting? I’m just thinking that others might have the same issue.

Again, many thanks!

David

[Geoff B.]

Good evening David,

I am super stoked that this worked for you.

I will relay your suggestion of making this a setting.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

 

Have a good weekend,

Geoff B.

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