Disabled plugin?

[Robert]

We are running Events Calendar PRO with the Eventbrite Tickets add-on. The Eventbrite add-on seems to have disabled itself, prompting us to update the Events Calendar PRO. We’re running on a set update cycle, requiring more extensive snapshotting and testing of updates to check for plugin conflicts and fatal errors – meaning we can’t simply update The Events Calendar on its own. But not having access to Eventbrite tickets affects our daily operations.

How can we restore access to the Eventbrite add-on before we update Events Calendar PRO?

[Nico]

Howdy Robert,

Thanks for reaching out and sorry to hear about this issue 🙁

Just go ahead and downgrade the Event Brite tickets add-on to version 4.1.3. All plugins need to be in the same major version number, that’s why updating Event Brite required to update The Events Calendar and Events Calendar PRO. Follow this guide to do it: Downgrading a plugin to a past version.

Please let me know if you are able to make it work again,
Have a great weekend,
Nico

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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