Disable the Event Search Bar not working

[hanemac]

Hello,

I see that others are having this problem, but the conversation was marked private. Since the last upgrade, even though the box is checked to enable the classic header, the search header is still showing up. Also, the site is now very slow to load. The new update is causing a conflict upon loading. Is there a way to revert back to a previous version without losing all the info?

Thanks,
Jane

[Sky]

Hi Jane,

I’m sorry to hear that you’re having issues after updating. I will try to help you get this sorted.

Regarding the change to the classic header: I’m not sure if this change was intentional or not. The recent releases included some accessibility changes, and I don’t know if that was one of them. I have asked to find out, and as soon as I know I will follow up with you here about it.

When you say “the new update is causing a conflict upon loading” are you seeing errors? I just tried visiting your site, both the main calendar page and a single event, and it was quite snappy! At least on the front end. Are you seeing things slow to load only when logged in perhaps?

If you’d like to revert to a previous version of any of our plugins, you can visit the downloads page of your account, and select the version by clicking the arrow next to the download button. https://theeventscalendar.com/my-account/downloads/

Hope that helps. Please let me know about the performance issues you are having, and I’ll find out about the classic header issue.

Thanks,
Sky

[hanemac]

Hi,

The slowness seems to have abated. It must have been coincidental. The header issue still persists and I would like to get rid of that search bar that appeared after the update.

Thanks,
Jane

[Sky]

Hi Jane,

I’m glad to hear the performance issue seems to have worked itself out.

I still haven’t heard back about whether the change to the classic header was intentional or not. If you would like to completely hide this, you can just add the following CSS snippet to your site:


#tribe-events-bar { display: none!important; }


Hope that helps!

Sky

[hanemac]

Hi,

That did the trick, thanks.

This is the second time in recent months though that an update has required additional css code. I appreciate the work around, but it seems more testing prior to release could avoid this issue.

Jane

[Sky]

Jane,

I’m glad to hear that the CSS will work as a temporary measure.

Someone will follow up with you here when this has been fixed to let you know.

Please let me know if you have any questions in the meantime.

Thanks,
Sky

[Victor]

Hi David!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/release-event-tickets-4-8-event-tickets-plus-4-8/

We apologize for the delay and appreciate your patience while we worked on this.

As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[hanemac]

The update takes care of the issue. Thank you. I was able to remove the css code.

Thanks,
Jane

[Sky]

Jane,

Great! Glad everything is working for you now.

Please let us know if you have any questions or issues in the future.

Thanks,
Sky

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