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Hi – trying to use your ‘Stripe’ payment gateway to buy a pro version. I just get a card declined message. My corporate card is known-good but it won’t work on your site. Can you accept PayPal? Please make it easier to purchase (and ask for help without having to go to a forum).
Hey there lengay,
Sorry you were having trouble paying with Stripe. Have you had trouble elsewhere with Stripe payments or was it just our site? Sometimes corporate cards can be funny that way. Did you contact your card company to see what assistance they might be able to provide? We really don’t have much to do with the actual card processing part of the transaction; that’s between Stripe and your card company. You’re likely to have much better luck if you contact one of them directly.
If they do tell you that it is something wrong with our site, please get back to us so we can get it corrected. And we don’t currently offer PayPal as an option.
Sorry again for your troubles.
— Julie
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