Did I buy events pro twice???

[Paul Hurteau]

[email protected]

[Caroline]

Hi Paul,

Thanks for reaching out–so sorry for the mix-up here! It looks as though you requested to exchange your Community Events license for an Events Calendar PRO one in early July, then had a refund processed for Community Events by another team member on the subsequent day. This refund deactivated your original purchase of Community Events but left your exchanged Events Calendar PRO licensing intact. I’ve gone ahead and deactivated the duplicate license on your account, so you should be all set to continue using your one remaining active license. 🙂

I hope that helps to get you on your way here! Are there any other questions that I can assist you with at this time? Let me know!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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