Dev trying to submit issue for a client's paid plugin

Home Forums Welcome! Pre-Sales Questions Dev trying to submit issue for a client's paid plugin

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  • Author
    Posts
  • #1146552
    Nowell VanHoesen
    Guest

    I’m working on integrating the Community Events plugin on a client site.
    My client purchased the license and set up their account.
    How should I go about submitting issues I find when I’m not the license holder?

    #1146699
    George
    Participant

    Hey Nowell!

    Thanks for reaching out.

    The most straightforward way to do this is to literally just request account credentials for their license and get permission to post from their account. If you do this, you can post in our premium forums where we are able to provide support.

    Let me know if this is a workable solution and/or if there any other questions I can try to help with!

    Sincerely,
    George

    #1146712
    Nowell VanHoesen
    Guest

    OK
    Thanks

    #1146999
    George
    Participant

    Sure thing! 😀

    #1155850
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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