description in woocommerce mail

[Henry]

Hello guys!

I want to add the ticket descriptions of the events viseble on the tickets of each person.

I already placed the file ([theme-name]/tribe-events/tickets/src/views/tickets/email.php)

in the source of that file i see ticket_id, ticket_name but i want also ticket_description. is this as simple as adding:
<?php echo $ticket[‘ticket_description’]; ?> to the source? on the forum i found that it’s in ticket_meta and that this is not possible yet.

Thnx

[Henry]

i realize i did wrong had to pick another file.. because it goes through event ticket plus
plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Email.php

How can i place this file in theme folder? wich path to use in theme folder structure.

what code to add to get description of the ticket in the mail?

[Henry]

This reply is private.

[Geoff B.]

Good evening Henry and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

Unfortunately, you cannot modify the ticket email by using the /tribe-events/ folder as you would with other customization.
The best approach would be to use a filter to add that extra information in the functions.php file of your WordPress theme.

Just to set expectations, as you might know, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues. We unfortunately do not provide complete support for customization.

Let me know if that helps.

Have a great day!

Geoff B.

[Henry]

I understand.

Could you point me in a direction wich file i have to edit? to edit the email of the ticket. as seen in the above screenshot. I’m not sure wich file to edit anymore.

Hope you can do this.

Great thanks and sunny greetings from a warm day in the Netherlands!

[Geoff B.]

Hey Henry,

I believe you are in luck I just stumbled across this thread which I believe should totally get you started on the right track: https://theeventscalendar.com/support/forums/topic/have-the-additional-fields-appear-on-invoice/

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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