Deleting of Events very slow

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  • #1442949
    Georg
    Participant

    The deleting of events on dashboard is very slow: 20 events deleting (pushing in trash) need more then 30 seconds.. To empty trash is also very slow. The effect happens on main-page and on staging-page (other server). The Databases are optimized and cleaned, i deactivitatet all plugins except eventscalendar. The effect happens on divi-theme and also on standard-wordpress-themes. Deleting of normal posts run quickly – deleting of eventscalenderposts ( = events) are making trouble. I use actual versions of wordpress, eventscalender and eventscalender-pro. What is the problem? Thanks for answer and help. Georg

    #1446476
    Andras
    Keymaster

    Hi Georg,

    Thanks for reaching out to us with your question.

    First off, I would like to apologize for the delay answering.

    We are currently experiencing a higher level of requests than usual. Please rest assured that we are working hard at correcting this situation. We appreciate your patience while we try to normalize things.

    Events is a custom post type, which is actually quite similar to posts and pages. Beside the generic data it needs to store also a lot of additional data in the post_meta table. When deleting an event that extra data also needs to be deleted and that is what causes it to take longer.

    What you can do is skip the trash part. Here’s an article about the different ways to do that.

    I hope this helps. Let me know if you have any further questions.

    Cheers,
    Andras

    #1467212
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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